Rempel Insurance Brokers Ltd. believes in providing service beyond expectation. This is why we provide the following to all clients:
Broker / Industry Explanation
We explain the role of a broker and educate you on the insurance industry. As your broker, we negotiate the best possible rates and coverage on your behalf.
We understand the risks in the insurance industry and the coverages available to you.
Schedule of Insurance
We provide an easy to read, comprehensive breakdown of your coverages and premiums.
Claims Review and Analysis
We provide you with detailed information on your current and closed claims. We also provide easy to read claim graphs and tables, which provides you with statistics of your claims history.
Claim Service & Support
As a Rempel Insurance Brokers policyholder, you have access to our 24-hour emergency claims service. We are there to support you during a claim situation and help to make sure that the claim is handled correctly and in a timely manner. We can arrange a meeting for you and your adjuster to discuss your current claims and claim procedures.
Strategic Marketing Plan
We will explain to you the effects of marketing your policy and educate you about the Pros and Cons of a market survey.
We maintain contact on a regular basis via telephone, e-mail, fax and on-site visits.
Physical Risk Inspection Means
We will provide a loss control survey inspection of your property and provide recommendations.
Conceptual stage to reduce premium and losses. Regular review of coverage limits and building cost increases.
Review of Insurance Contracts
We review your policy wordings, explain coverage and exclusions.
Knowledgeable Support Team
You have access to a knowledgeable service team that can provide support to your account. You do not have to rely on one individual.
Educated Team Members
We maintain a high level of education in our office. A majority of the staff have an insurance designation or is currently workings towards their designation.
We provide a comprehensive review of your policy/policies on an annual basis.
Certificates & Insurance Confirmations
We provide a high level of service and commit to providing certificates within one hour of receiving the request, during business hours. If a certificate is required after business hours and is an emergency, please contact one of our after hours phone numbers. We review the list of certificate holders on an annual basis and update when necessary.
We have an in-house finance program, which allows us to provide a high level of service and competitive rates for your financing options.
We can provide an up to date binder of all your insurance policies. The binder includes a table of contents, which lists each policy, expiry dates, policy numbers and a brief description of the coverage that each policy provides.
Provincial Association Involvement
Through Rempel Insurance involvement with MPI as co-chair of the Insurance Brokers Association of Manitoba (IBAM) and MPI (SRE) committee, we have an influence on the decisions made by the group, which reflect in coverages, enhancements and policies made by Manitoba Public Insurance.